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August brought the summer sunshine to London. The inaugural meeting of the soon to be formed House Buyer Association took place near Euston Station in central london with National Property Trade in attendance along with 12 other companies and The Property Ombusman (TPO). It was agreed that the existing property Ombusman codes apply to estate agents and property brokers but not property buyers. So all property brokers who source property for investors should already be members of the TPO and those brokers not currently members are operating outside existing legislation covered in the estate agent act. The TPO currently regulate Estate Agents and have in light of the OFT recommendations offered to extend their membership to principle property buyers also known as cash buyers. This code will cover buyers who are buying property directly from vendors using pre approved funding or faculties.

It was voted unanimously by those present to proceed with setting up a separate House Buyer Association which would cover exclusively House Buyers. It is to be a voluntary membership but the code would be clearly in the interests of consumers and policed by the TPO who would manage any redress sought by consumers against any members.

National Property Trade will be joining the HBA, are we proud to be founding members. It was an easy decision for us because and support its agenda entirely and already abide by the code in our course of business. Vendors will be able to approach property buyers with confidence and it will weed out the shoddy practices so vendors can sell with confidence. In cleaning up the market and importantly, making it clear who are genuine buyers and who are brokers, consumers will be well informed to make the right choice that suits them and only engage with a professional and ethical companies.

In advance of this code NPT have our own code of standards which can be seen in the how it works section –

We also have a clear complaints procedure if we have fallen short of your expectations.

We will keep the updates coming as the new association progresses, for now that’s all for this month and it would appear that’s the end of the summer sunshine for another year. Although short it was at least nice to get outside for a change!

National Property Trade is rated 4.91 stars by based on 237 merchant reviews

4.91 / 5 Rating
237 Reviews
Took the stress of worring about finding a buying with an estate agent away and after being sceptable at first we are delighted with how the process went with National Property Trade. Thanks to Oliver and the team.
We found on NPT when we did a search on the internet and decided to go with them because of their good reviews. We recommend them to somebody looking for a hassle-free sale. We dealt with Sam who was excellent.
I found you guys online via a search engine. I rang a couple of companies but the reason I went with you was the initial sales call. Jim came across friendly and knowledgeable without too much of a sales pitch, I felt he was honest. When I moved to the progression team after accepting the offer, you were both great. I’ve felt like I’ve had a personal service, not a stranger on the phone for a big company. I would recommend National Property Trade to anyone who wants a straight forward sale and especially a big thanks to both you and Oliver.