Frequently Asked Questions

 

What data do we hold about you and how can you find out more?
We welcome all enquiries about our data procedures. We only hold the data that you provide to us via the contact form on our website, a partner company’s website, or via telephone. You can read our full data policy here. You can request a copy of the data we hold on you by sending a written request to info@nationalpropertytrade.com or by completing the online SAR Form here.

 

What do we do with your data once it has been entered collected?
We retain a copy of your data electronically, for our records. Hard copies are retained if you decide to go into contract with us. We may transfer your data to a third party depending on the progression of your initial enquiry. We are open and transparent about this though, so please feel free to ask!

 

Who do we share your data with?
In order to provide you with our services, we may need to transfer your data to a third party such as Surveyors for valuation. Further details are available upon request and in any case, will be discussed with you prior to transfer. Under certain circumstances, your data may be shared with agents or subcontractors of the company such as Asset Managers. In very rare circumstances, we may be required to share your data with a law enforcement agency upon their request.

 

How long do we keep your data for?
We keep your data for a minimum of 12 months but an absolute maximum of 6 years. We only hold your data for as long as is absolutely necessary. In each case, the length of time that we hold onto an individual’s data for, will be different. This is because we may need to retain data longer if there is a dispute, to stop fraud or to comply with our legal obligations as a Company.

National Property Trade is rated 4.91 stars by Reviews.co.uk based on 241 merchant reviews

4.91 / 5 Rating
241 Reviews
I can't thank National Property Trade enough. I had my property on the market for 7 months with no interest, so checked an online property buyer expecting to take a hit. I chose their Assisted Sale product and I think I have probably ended up more than I would've done leaving it on the market, reducing it every few weeks. Gives me great relief that I don't have the stress of trying to sell anymore. If you are fed up of your estate agent, give National Property Trade a try.
we received excellent service from oliver and would reccomend national property trade
Simon thank you for all your help and answers as requested, we found you on the internet we went with you because you acted in a very professional manner, we were badly let down by two other companies and yes you more than met our expectations after our previous experience of other companies like yours and most certainly we would recommend you