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NPT press release following the OFT announcing an investigation into the quick sale property sector.

NPT welcome the OFT investigation into our industry and we will be working with them to support best practices for the industry. We have been operating in this sector for over 10 years. Our founders family have been involved in property for over 30 years originating in Ireland. We take great pride in how we treat our clients and client feedback is very important to us. We believe in dealing with vendors in a straight forward, open and ethical manner. In our view it is in the interests of vendors to set industry standards so as to eradicate those firms who mistreat property sellers.

Our procedure is very clear. We make an indicative online offer based on the sellers view of their property value. Then after speaking with the seller and gathering more information we will carry out a desktop valuation and give a firmer offer subject to valuation and survey inspection. After these reports a formal offer is made to the vendor. It is not company policy to change the offer after this point. This part of the process usually this takes 7-14 days. We make it our responsibility to ensure sellers are aware of our process.

National Property Trade is rated 4.90 stars by Reviews.co.uk based on 221 merchant reviews

4.90 / 5 Rating
221 Reviews
Valuers did not turn up for appointments, survey took two weeks to carry out, over a month from first contact to initial payment. Not a 7 day no hassle service at all, we wait to see how the assisted sale will pan out, but not optimistic.
Excellent and professional. Price offered was slightly better than we thought and worked out cheaper in the long run that using a traditional estate agent.
Called enquiring about this service when our buyers, buyer pulled out last minute. The amount we needed was over 20% less than market value as set by rics surveyor. Found the operator exceptionally rude, discourteous and abrupt. Stated couldn't help. Given this company makes thousands out of other people's misfortune, one would at least expect them to be polite, empathic and customer driven. They are none of these things. Avoid.