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NPT press release following the OFT announcing an investigation into the quick sale property sector.
NPT welcome the OFT investigation into our industry and we will be working with them to support best practices for the industry. We have been operating in this sector for over 10 years. Our founders family have been involved in property for over 30 years originating in Ireland. We take great pride in how we treat our clients and client feedback is very important to us. We believe in dealing with vendors in a straight forward, open and ethical manner. In our view it is in the interests of vendors to set industry standards so as to eradicate those firms who mistreat property sellers.
Our procedure is very clear. We make an indicative online offer based on the sellers view of their property value. Then after speaking with the seller and gathering more information we will carry out a desktop valuation and give a firmer offer subject to valuation and survey inspection. After these reports a formal offer is made to the vendor. It is not company policy to change the offer after this point. This part of the process usually this takes 7-14 days. We make it our responsibility to ensure sellers are aware of our process.
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